The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Privacy Policy
Flow of Stability Privacy Policy
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ETSY is an online marketplace made up of over 1 million individual shops. The information you provide to Etsy for transaction purposes is governed and stored by Etsy. As a seller on Etsy, I am bound to their policies.
If you have questions relating to the way Etsy uses your information, please refer to the Etsy Privacy Policy here: https://www.etsy.com/legal/privacy.
I only use customer information to fulfill orders. Your personal information (name and address) as provided to me by Etsy will only be used by me as needed to provide my services. I may use your information to fulfil your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (i.e. taxes) (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
If and when required, I will communicate with you about your order status using the Etsy “convo” platform.
I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me.
Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me.
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Please avoid direct contact with water, creams & perfumes for jewelry. Garment accessories are best washed by hand.
One size fits all.
Would you like something unique? I can most likely cater to this or alter anything specific, please contact me for any questions you may have.
Please contact me for more information.
Sending as a gift to a lucky recipient? Please let me know and a personalized message can be included with your order.
To create as little waste as possible, I do not include a printed receipt / invoice unless you ask for one, then of course I will be happy to accommodate. All order details can be found in the "your purchases" section.
All shipping prices are kept to a minimum, so standard postage does NOT come with a tracking a number. If you would like a tracking number, an upgrade can be arranged for you at an additional fee.